.support-grid,.support-admin-grid{display:grid;grid-template-columns:minmax(280px,.85fr) minmax(320px,1.15fr);gap:18px}.support-card{padding:24px;background:#fff;border:1px solid #e1dbcf;border-radius:14px;box-shadow:0 10px 28px rgba(23,63,67,.05)}.support-card h2{margin:0 0 10px;color:#203a36}.support-card>p{color:#657674;line-height:1.65}.support-card form{display:grid;gap:14px;margin-top:18px}.support-card label{display:grid;gap:7px;color:#38514e;font-weight:700}.support-card input,.support-card textarea{box-sizing:border-box;width:100%;padding:11px 12px;border:1px solid #cbd7d2;border-radius:8px;font:inherit}.support-card textarea{min-height:126px;resize:vertical}.support-notice{min-height:1.25em;margin:0;color:#176d66}.ticket-list{display:grid;gap:9px;max-height:490px;overflow:auto}.ticket-item{width:100%;padding:14px;text-align:left;border:1px solid #dbe4df;border-radius:9px;background:#fbfdfc;cursor:pointer}.ticket-item:hover,.ticket-item.active{border-color:#176d66;background:#edf6f2}.ticket-item strong,.ticket-item small{display:block}.ticket-item small{margin-top:5px;color:#718080}.ticket-status{display:inline-block;margin-bottom:7px;padding:3px 8px;border-radius:999px;background:#e2eee6;color:#176d66;font-size:12px;font-weight:700}.ticket-status.answered{background:#e4eef9;color:#285d92}.ticket-status.closed{background:#ececec;color:#5e6465}.support-thread{margin-top:18px}.thread-heading{display:flex;justify-content:space-between;gap:16px}.thread-heading .home-kicker{margin:0 0 4px}.message-list{display:grid;gap:12px;margin:22px 0}.support-message{max-width:82%;padding:13px 15px;border-radius:12px;background:#f1f5f3;color:#29403d;white-space:pre-wrap;line-height:1.55}.support-message.admin{justify-self:end;background:#173f43;color:#fff}.support-message small{display:block;margin-top:7px;opacity:.7;font-size:11px}.support-empty{color:#718080}.support-login{padding:28px;background:#fff;border:1px solid #e1dbcf;border-radius:14px}.support-login h2{margin-top:0}.support-admin-page{margin:0;background:#f2f6f5;color:#203a36;font-family:var(--font-sans),system-ui,sans-serif}.support-admin-shell{max-width:1300px;margin:auto;padding:32px}.support-admin-header{display:flex;justify-content:space-between;align-items:start;gap:18px;margin-bottom:20px}.support-admin-header p{margin:0;color:#176d66;font-weight:800;letter-spacing:.08em;font-size:12px}.support-admin-header h1{margin:6px 0}.support-admin-header span{color:#718080}.support-back{padding:10px 14px;border:1px solid #bfd0ca;border-radius:8px;color:#173f43;text-decoration:none}.admin-reply-actions{display:flex;gap:10px;align-items:center}.admin-reply-actions select{padding:10px;border:1px solid #cbd7d2;border-radius:8px}@media(max-width:760px){.support-grid,.support-admin-grid{grid-template-columns:1fr}.support-admin-shell{padding:20px}.support-admin-header{display:grid}.support-message{max-width:94%}}